Subscribe to our free weekly newsletter
Send news

News tags

mental health  physical activity  earthquake  vacancies  families  public health  children  funding  poverty  health determinants  social  Community development  planning  employment  healthy cities  volunteers  newsletter  youth  volunteering  nutrition  employment opportunity  housing  alcohol and drugs  maori  community engagement  rebuilding  wellbeing  disabilities  Lectures  counselling  Training  earthquake recovery  sustainability  event  community gardens  Community  seminar  Awards  stress  Community Groups  mens health  research  arts  smokefree  culture  men  exercise  migrants  community event  education  environment  resilience  human rights  health  medical  business  sport  conferences  survey  mental wellbeing  Courses  obesity  elderly  support group  environmental health  healthy food  health promotion  violence  pacific health  resources  rebuild  women  race relations  meeting  gardens  workshop  services  leadership  forum  water  disabled  repair  transport  prevention  pacific  dance  fundraising  asian health  sexual health  inequality  cancer  support  disasters  development  mindfulness  dementia  presentation  collaboration  health in all policies  data analysis  recovery  smoking  law  drugs and alcohol  technology  safety  cycling  Sleep  policy  parenting  media  hearing  walking  land  neighbours  social justice  qualification  resilient cities  information  community connection  consultation  oral health  bullying  depression  youth empowerment  young people  activities  non-profit  charity  harm  NURSES  addiction  disease  Communication  alcohol  symposium  submission  anxiety  accessibility  Relationships  eating  economics  Advocacy  eLearning  falls  parking  energy  efficiency  heating  insulation  advice  Eating Disorders  abuse  waste  Matariki  webinar  diabetes  workplace  Film  Climate Change  solutions  urban  management  economy  plan  restoration  Report  Vulnerability  welfare  parks  learning  awareness  emergencies  legislation  injury prevention  reading  Meeting Room  conservation  language  refugees  recreation  built environment  data  venue  urban design  Food  older people  finances  suicide  heritage  gender  recycling  breastfeeding  public  identity  Nursing  submissions  Rainbow  biodiversity  campaign  promotion  Gut Health  diversity  therapy  older adults  sexuality  computing  pollution  School Holidays  Arts Therapy  providers  gambling  Maori health  Cervical cancer  screening  trauma  autism  Governance  treaty of waitangi  care  mentoring  pets  relaxation  Professional Development  pornography  exhibition  history  discrimination  vaping  equity  lockdown  grief  rural  hygiene  participation  tourism  summer  intervention  warning  podcast  science  petition  swimming  roadworks  traffic  wildlife  beaches  pools  immunisation  vaccination  brain  preparation  open day  market  evaluation  noise  music  property  testing  crafts  CALD  cultural diversity  camping  creativity  child health  tamariki  climate action  Pasifika  refugee  migrant  community events  road safety  library  Hornby  skills  placemaking  regenerative communities  journey  reflection  regional council  councillors  water management  emergency management  retirement  stress management  Christmas  family  festival  alcohol harm  waterways  planting  health protection  legionnaire's disease  hepatitis  heatwaves  river beds  water safety  fishing  gardening  workshops  stormwater  biosecurity  volunteer  plant and animal pest management  politics  faith  crime  drugs  pregnancy  native birds  Waimakariri  water quality  schools  early childhood  health professionals  heart disease  kura  school  ethical issues  rangatahi  Linwood  running  donations  whanau  financial pressures  online  health professional  flooding  conflict  peace  winter  agriculture 

New animated video promotes rights when using health and disability services

Wednesday, September 20, 2023   Posted in: Resources and Information By: Administrator With tags: health, services, Advocacy, education, human rights

The Health and Disability Commissioner (HDC) has launched an animated video titled "Respecting your Rights" which aims to empower people to understand and exercise their rights when using health and disability services in Aotearoa New Zealand.

"Everyone should be treated as a partner in their care," says Health and Disability Commissioner Morag McDowell. "However, some communities, continue to face challenges with health and disability services and may not understand their rights or feel empowered to exercise them. This video will strengthen people’s knowledge of their rights when receiving health and disability care and help promote person-centred care."

The video is aimed at everyone and covers what people’s rights look like in practice and the actions people can take if they are concerned about the care provided to them, or someone they know.

These actions could include talking to the provider, having a support person on hand, using the Advocacy Service, or lodging a complaint with HDC. Feedback from consumer hui was vital to the development of the animation.

"The Code of Health and Disability Consumers’ Rights gives everyone using health and disability services the right to an appropriate standard of care that meets their needs and upholds their dignity and mana" says Ms McDowell.

The launch of the animated video complements the recently-developed online learning modules on the Code for providers. Over 5,000 providers have registered for the modules since they were developed late last year, highlighting their commitment to upholding the Code.

The animation is available in English and te reo Māori - with closed captioning available for both languages.

Register for the service provider modules on Code of Health and Disability Consumers’ Rights.

HDC promotes and protects the rights of all people using health and disability services in Aotearoa New Zealand. It is independent from government policy and the provision of health and disability services, enabling it to be an effective and impartial guardian of people’s rights.

"In Aotearoa New Zealand, whenever we receive health or disability care, we have a right to be treated with respect, and we always have the right to speak up if we’re not getting that."